Approval Flow Steps are added to Approval Flow policies to specify how many approvals are required for fulfillment. Approval Flow policies can have as many Approval Flow Steps as needed. Each step is a sequential step that must be approved at that level to proceed to the next step. Each step can have its own approval flow as well. This example creates policies allow organizations to direct the approval process to one or more approvers when users request access to resources. Approval Flow policies usually contain Approval Flow Steps, which are one or more sequential levels of approval directed toward designated approvers for response to user access requests. Access requests (also known as “Business Requests,”) are single submissions for IT resources published to the IT Shop. Business Requests can include multiple resource items. In an Approval Flow Step, approvers can approve or reject one or more items in a Business Request or reject the entire request altogether (depending on whether “Item Level Approval” is enabled). Items rejected during an Approval step are rejected at that level and do not continue to the next level of approval. Approval Flow policies can have as many Approval Flow Steps as needed.
This article how to configure Approval Steps by creating a simple Approval Step with an Approver Resolver Rule that specifies that the manager of the person initiating the request must approve the request before access is granted.
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