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Create
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This topic demonstrates how to create a ServiceNow group using both methods.
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EmpowerID
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| title | Prerequisites |
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groups
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To create a ServiceNow security group using the simple method
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in
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ServiceNow
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| Note |
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Auto-Accept only works if Allow Join Group Requests is enabled. |
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To create an EmpowerID group in ServiceNow
- Log in to your ServiceNow instance, and in the navigation pane, under Self-Service, select Service Catalog, and click the Services tile.
- In the list of services, click the EmpowerID Service Catalog Request.
- Enter a Group Description and a Group Name, and click Order Now.
- An Order Status message appears with details about your request. If you expand the Stage field, you can see that the request is waiting for approval by the System Administrator.
- In the navigation pane, under Self-Service, select My Approvals, and click the first approval. (You can hover over the info button to see details and ensure that you have the correct one.)
- On the Approval form, change the State to Approved and click the Approve button.
- To see the group you created in EmpowerID
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- , expand
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- Identities on the navbar, select Groups, and then search for the group. Note that groups created in ServiceNow have GUIDs for their logon names.
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To verify that the group was created in EmpowerID
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To verify that the group was created in ServiceNow
- In ServiceNow, search for Groups and select the one under System Security, Users and Groups.
- Above the list of groups, change the Go to value to Name or Description, and search for your group.
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In this article |
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