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Resource Entitlements (RETs) or “Provisioning Policies” are one of the most important and useful features of the EmpowerID system. In EmpowerID, Resource Entitlements (RETs) are policies that govern how resources, such as an Active Directory account or an Exchange mailbox, are given to people. These policies are policies that you can write to automate the provisioning, moving, disabling, and de-provisioning of resources for users based on their roles, memberships and locations within your organization. When RETs are in place, EmpowerID evaluates those policies each time an EmpowerID Person is provisioned or newly assigned to any one of the following EmpowerID actor types:

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Info

The image below is only to demonstrate how RETs can be targeted to different actors in EmpowerID. However, as a best practice, a RET like the one depicted below would be assigned to only one actor type at a more global level, such as All Standard Employees in All Business Locations.

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Depending on how a particular Resource Entitlement policy is configured, any change occurring to a person's status, such as a change to their Business Role and Location may trigger changes in the user accounts and resources assigned to that person. For example, if your company employs contractors along with standard employees, you could configure RET policies to automatically provision an Active Directory account, a mailbox and a home folder each time a new employee is onboarded (rather than for each specific actor type as depicted above), but only provision an Active Directory account (within a different OU) and a mailbox for contractors. In the event a contractor becomes a standard employee, or an employee becomes a contractor, these policies could take the appropriate action and do things like move the user accounts for those people to the OU that corresponds to their role as well as provision or de-provision resources accordingly.

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Next Steps

Create Provisioning policies for:

Active Directory User Accounts

Exchange Mailboxes

Home Folders

Microsoft Dynamics

Office 365 User Accounts

Salesforce User Accounts

ServiceNow User Accounts