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  • Onboarding emails are sent to the newly created person, and to the manager specified in the CreatePerson workflow.

  • Approval emails are sent to the people who run request workflows and, if they are sent for approval, those who approve them.

  • Password emails, expiration warnings, and other personal notifications are sent to the affected user.

  • Management role notification emails are sent to people who have Management Roles that enable them to receive the messages.

  • EmpowerID Security Alerts are sent to admin users for security event related alerts.

  • EmpowerID System Notifications are sent to admin users about alerts related to EmpowerID system events, such as failed jobs.

  • Group Membership Change Alerts are sent to admin users about group membership changes.

  • Group Owner Notifications are sent to group owners about group membership changes.

  • Dynamic hierarchy alerts, if enabled and if the group is mail-enabled, are sent to the following:

    • People set in the AssignPeopleToAlerts workflow, accessible at https://<EmpowerID_Web_Server>/UI/#w/assignpeopletoalerts 

    • Management Roles set in the AssignManagementRolesToAlerts workflow, accessible at https://<EmpowerID_Web_Server>/UI/#w/assignmanagementrolestoalerts 

    • Groups set in the AssignGroupsToAlerts workflow, accessible at https://<EmpowerID_Web_Server/UI/#w/assigngroupstoalerts

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Business Request Notifications

As part of the redesign of the approval process that occurs when users request access to resources in the IT Shop microservice, EmpowerID has reconfigured how notification occurs, giving users the ability to tailor the amount and type of notifications they receive to their personal preferences.  How these type of notifications now work in EmpowerID is as follows:

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Next Steps

Configure Notification Policies and Preferences