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EmpowerID recommends that you create a Person object with the All Access Management Role and use that identity—instead identity – instead of the EmpowerID Admin—when Admin – when configuring EmpowerID. The All Access Management Role grants the Person with the role full administrative capabilities in EmpowerID. You create this Person in the EmpowerID Web interface.

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Creating this identity requires you to log in to the EmpowerID Web application as the EmpowerID Admin. After authenticating, EmpowerID will require the EmpowerID Admin to enroll for Password Self-Service Reset. After enrolling, you should change the password for the EmpowerID Admin. Once you have completed this, you can then create the All Access Person and then use that identity to configure EmpowerID.

Enroll the EmpowerID Admin

  1. Navigate your Web browser to the login page for the EmpowerID Web site in your environment.

  2. Log in using the credentials you were given for the EmpowerID Admin.

    You should be directed to the Password Self-Service Reset page.

  3. Answer the questions and then click Submit to enroll for Password Self-Service Reset.

    After successfully enrolling you should be directed to the default home page for your environment.

    Next, change the password for the EmpowerID Admin by following the below steps.

Change the password

  1. From the home page, click EmpowerID Admin at the top of the page and then click Change Password.

  2. Enter the following information in the Change Password form:

    • Current Password – Current password

    • New Password – New password

    • Confirm Password – New password

  3. Click Submit.

Next, create the All Access person you will use to configure EmpowerID.

Create the All Access person

  1. On the navbar, expand Identity Administration and select Person.

  2. Click the Create Person Advanced Action link.

  3. In the General tab of the Create Person form that appears, enter the following information:

    • First Name – First name

    • Last Name – Last name

    • Display Name – Enter the name that will appear for the person in the User Interface

    • Login – Enter the login or click the icon to have EmpowerID suggest one for you

    • Primary Business Role and Location – Click Select a Role and Location and do the following:

      • Search for and select Temporary Role as the Business Role

      • Search for and select Temporary Location as the Location

      • Click Select.

    • Management Roles – Search for and select All Access.

  4. Leave all other fields empty and click Save.

EmpowerID creates the new person and directs your browser to the View page for the person. View pages allow you to view and manage the objects to which they pertain. 

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Reset the All Access user password

  1. On the View page for the person, expand the Actions accordion and click Reset Password.

  2. Enter the new password in the New Password and Confirm Password fields and then click Submit.

    After setting the password for the All Access Person, log in to the EmpowerID Web application and enroll the Person for Self-Service Reset like you did for the EmpowerID Admin. Once enrolled, you should use this person as your EmpowerID administrator account.

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