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  1. On the navbar, expand Single Sign-On > SSO Connections, and select OAuth / OpenID Connect.

  2. Select the External OAuth Services tab, search for Twilio, and click the Provider link.



    This opens the External OAuth Provider Details page for Twilio. In the below image, the General panel has been collapse.

  3. From the grid, click the Edit button for the Twilio provider.


  4. Under General Settings, enter the following information and then click Save.

Field

Description

Consumer Key

Account SID for your Twilio account

Consumer Secret

Auth Token for your Twilio account

Sender Identifier

Twilio phone number for your Twilio account

Note

Silent Errors with Twilio

There are silent errors in the event log in three scenarios:

  • *The phone number field requires a country code and errors silently if one is not provided.

  • If the phone number is invalid the page fails silently.

  • If a person does not have a phone number, the page shows successful when it is not.

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