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  1. Log in to the EmpowerID web application

  2. On the navbar, expand IT Shop and select Approval Flow Policies.

  3. On the Approval Flow Policies page, select the Item Type Actions tab.

  4. Then search for Recertify Person as Management Role Member.

  5. Click on the Recertify Person Group as Management Business Role and Location Member and scroll down to select Decisions for Approval Flow Steps.

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  6. Click on the + icon to add more approval decision if needed.

  7. As shown in the above screenshot, what happens when the approval decision is taken as
    Certify - no fulfillment Add Groups To Location work flow is neededis started. Note that this is configurable.
    Revoke - MRMembership recert revokation ful Edit Reject Email From fulfillment work flow is started. Note that this is configurable.

  8. You can also edit or change the workflows that should execute as per an approval decision. Just click on the edit icon on the above image.

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  9. To see how the business requests generated are grouped for approval, we need to open the approval step selected by right click and open in new window. Here the approval step is global owner approval as shown in the image above. In this case it is bundled as per two rule types type (resource owner and global resource owner) as shown in the image below. Therefore, based on what is configured in approval step the business requests generated will be routed to for approval.

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  10. Workflow used: When you edit the Item Type Actions named Recertify Person Group as Management Business Role and Location Member, you would be able to see the fulfillment workflow. For this policy type the fulfillment workflow is selected is Recertification Group Membership fulfillment as shown in the image below. For the fulfillment the selected workflow is run. This workflow assignment is configurable as well. You can delete it and select another workflow if needed.

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Next Steps

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