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You will have to install the EmpowerID Chatbot first before you can use it for self-service identity and access management. The process is pretty easy, so please find the right topic for the channel you are using to interact with Chatbot and follow the steps.

Microsoft Teams Installation


You can easily install the Chatbot from the apps catalog of Microsoft Teams, just like any other app.

Administrators must upload and configure the Chatbot for you or your organization in teams before anyone can install it.

  1. Open your Microsoft Teams App on a browser or desktop.

  2. Click on Apps Tab, and you will see an app catalog.

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  3. Click on Built for your org. You will find the Chatbot named Botflow listed in the catalog. Click on the item to bring a detailed screen with information about apps.

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  4. Click on the 🔽 arrow to see the customized installation options or directly click on Add.


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  5. Access the bot using by clicking the chat tab or directly type typing @botflow in chat or conversations.

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