You will have need to install the EmpowerID Chatbot first before you can use it for self-service identity and access management. The process is pretty easy, so please find the right topic for the channel you are using to interact with Chatbot and follow the steps.
Microsoft Teams Installation
You can easily install the Chatbot from the apps catalog of Microsoft Teams, just like any other app.
Administrators must upload and configure the Chatbot for you or your organization in teams before anyone can install it.
Open your Microsoft Teams App on a from your browser or desktop.
Click on Apps Tab, and you will see an app In Teams, click the Apps tab to open the Apps catalog.
Click on 
Under Apps, click Built for your org. You will find the Chatbot named Botflow listed in the catalog. should see the EmpowerID Botflow.
Click on the item to bring view a detailed screen with information about apps.
Click on the 🔽 arrow to see the customized installation options or directly click on Add.
Insert excerpt IL:Chatbot Snippets IL:Chatbot Snippets name AddTheBot nopanel true Access the bot by clicking the chat tab or directly typing @botflow in chat or conversations.
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