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When users log in to the IT Shop, they can see the pages and controls to which their roles grant them access. (See IT Shop Management Roles for access granted.) In the below image, the logged-in user has full access to the IT Shop and can see all pages and controls. Users can see and request access to those entitlements for which they are eligible or which the person they are shopping for is eligible. Entitlement display names and descriptions can be localized.
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From the IT Shop users can shop for roles or other published resources and submit Business Requests for those objects.
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