The chatbot is an intelligent virtual assistant. Users can interact with the chatbot to perform self-service identity and access management. The chatbot can also proactively reach out to users when it detects a need for their involvement, such as to notify them of new tasks to approve or if their account has become locked out. EmpowerID's unique approach to chatbots allows the chatbot processes to be developed as secure visually designed workflows using EmpowerID Workflow Studio. You can access EmpowerID chatbot on the following platforms to interact for self-service identity and access management. - Microsoft Teams
- Service Now
- EmpowerID Mobile App
- Web Chat
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