Prerequisite: Before your an organization’s Azure AD users can use Chatbot from channels like MS-Teams. You , administrators will have to make sure the following things have been done,

• Users from the organization's Azure AD tenant must be inventoried into EmpowerID. Please find details about Azure AD inventory here /wiki/spaces/EAGV21/pages/2732326913Azure Active Directory Connector Features. 
• Inventoried Azure AD accounts must be linked to an EmpowerID person object.
• EmpowerID person object should be assigned the “EmpowerID Chat Bot Access” management role. This Access bundle provides the access required for the EmpowerID Chat bot to function for you. Please find instructions to Assign Management Roles Here. 

Any accounts not inventoried into EmpowerID or failing any requirements mentioned above will receive an error message "Sorry, authorization failed. Please contact your system administrator regarding your Teams account.” when they try to access the Chatbot.