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Submitted Business Requests raise events submitted in EmpowerID trigger events that create generate approval tasks for designated approvers in accordance with configured assigned approvers, following the guidelines set by Approval Flow policies. Persons receiving Individuals who receive approval tasks can opt to assign delegate a specific particular task to another approver or have permanently route these tasks routed permanently to other users for approval. This latter feature is known as “Permanent Delegations.“, which is referred to as "Permanent Delegations."

To set up permanent delegations, do the following:

  1. Log in to the My Tasks application.

  2. In My Tasks, click your username and select Permanent Delegations.

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  3. Click New Delegation.

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    This opens the Create a New Delegation model.

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  4. From the Create a New Delegation model, select the type of delegation you want to create. You have the following options:

    • All Types – Select this option to delegate all tasks for which you would be an approver to another person.

    • Select TypesSelect this option to delegate tasks from a specific Approval policy to another person

    • Person Name – Search for and select the person(s) to whom you want to delegate approval tasks

    • Delegate Forever – Select this option to permanently delegate selected approval tasks

    • Only when out of office – Select this option to delegate approval tasks when you are out of office

    • Start Date – Date the delegation begins

    • End Date – Date the delegation ends (this option does not appear if Delegate Forever is selected)

  5. Click Create Delegation.

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    You should see the new delegations on the Permanent Delegations tab of My Identity. From here, you can edit and delete the delegations as needed.

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