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Fallback and Auto-Approval Rules: Understand the use of fallback rules to ensure approvals don't get stuck and how auto-approval rules can streamline the process for certain cases.
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Purpose and Benefits of Business Request Types:
Tracking and Auditing: Business request types provide a structured way to track and audit requests, improving accountability.
Efficiency: By automating routine tasks, organizations can save time and resources.
Role of Approval Workflows in Request Processing: Approval workflows define the sequence of steps that a request must go through before it is approved or rejected. These workflows ensure that the appropriate stakeholders review and approve requests, maintaining security and compliance.Lesson 2:
Configuring Business Request Types
Creating Custom Business Request Types: Organizations can create custom business request types tailored to their specific needs. These types define the nature of the request and the associated workflows.
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