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Dynamic Approval Routing.
Role-Based Approvals.
Approval Flow Policies.
Approval Flow Engine decouples approval processes from the main workflow, allowing for more flexibility in designing approval flows.
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Understand the use of fallback rules to ensure approvals don't get stuck and how auto-approval rules can streamline the process for certain cases.
Approval Flow Policies
Understanding Approval Flow Policies: Approval flow policies are templates that define the approval steps and conditions for specific request types. They serve as a blueprint for the approval process.
Configuring Approval Flow Policies for Item Types: Each request type can have its own approval flow policy, enabling organizations to customize the approval process for different types of requests.
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Fulfillment Workflows
Introduction to Fulfillment Workflows: Fulfillment workflows are responsible for executing actions once a request is approved. They can include tasks such as granting access, provisioning resources, or notifying stakeholders.
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Handling Decisions and Actions in Fulfillment Workflows: Fulfillment workflows must be designed to handle different decisions made during the approval process. They determine what actions to take based on these decisions.
Advanced Configurations
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Integrating External Systems with Fulfillment Workflows: Fulfillment workflows can integrate with external systems, such as ticketing systems or other applications, to automate tasks outside the core system.
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