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On the navbar, expand Password Management and select Password Workflows.
Select Reset Password.
This opens the Reset Password for Person and Their Accounts form.
Enter the following information in the form:
Reset Password For – Search for and select the EmpowerID Person whose passwords you want to reset.
Unlock Person and their Accounts – If the person is locked out of EmpowerID, select this option to unlock the person
Must Change Password On Next Login – Select this option to force the person to change their password on their next login.
New Password – Enter the new password
Confirm Password – Enter the new password again
Click Submit to reset the password.
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