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As an IT administrator, effectively configuring Approval Flow Policies in EmpowerID is essential for automating the approval process. When users submit a "Business Request" with one or more resource items, Approval Flow policies manage the necessary approval steps before granting access. This article will guide you through creating an Approval Flow policy that directs Business Requests to the requestor's manager for approval. By following these guidelines, you can use this as a foundation for creating additional Approval Flow policies tailored to your organization's needs.

Step 1 – Create the policy

1. On the navbar, expand Low Code/No Code Workflow and click Approval Flow.

2. On the Find Approval Flow Policy page, select the Approval Policies tab and then click the Add button on the grid header.  
   

   

3. In the Add New Policy dialog that opens, enter something similar to Manager 1 Step Approval in the Name and Display Name fields and then click Save.

4. Close the Add New Policy dialog.

Step 2 – Add Approval Steps to the policy

1. Search for the policy you just created and click the Name link for it.

2. Expand the Approval Steps in Policy accordion and click the Add button.
   

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   This opens the Add Approval Step Dialog.
   

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   IL:Approval Flow Steps IL:Approval Flow Steps name ApprovalFlowFormFields nopanel true

   
   

3. For Approval Step, select the step you created in the Configure Approval Steps topic and fill in the fields as needed for your scenario.

4. For If Approver Is Initiator And Target Person, select Automatically Approve.

5. For If Approver Is Target Person, select Automatically Approve.

6. For If Initiator Is Approver, select Automatically Approve.

7. Select Allow Item Level Approval.

8. Select Allow Add Approvers to allow the manager to add other approvers to the task that is generated by the request.

9. Select Allow Assign Task to allow the manager to delegate the task to other people.

10. Click Save.
    

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Step 3 (Optional) – Configure Decisions for Approval Steps in Specific Policies and Specific Policies Per Item Type Action

As a policy creator, you can specify available approval decisions that are available for the steps in your approval policies (default decisions include ‘Approve’ and ‘Reject’). Selected approval decisions are added to the default Approve and Reject decision options that appear for all approval steps.

1. On the Find Approval Flow Policy page, select the Approval Policies tab and search for the target Approval Policy.

2. Click the Name link to navigate to the View One page for the policy.

3. On the View One page, expand the Approval Steps in Policy accordion and click the Step In Policy link.
   

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   This opens the View One page for the Approval Step.
   

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To configure additional decisions for Approval Steps in Specific Policies, do the following:

1. Expand the Decisions for Approval Steps in Specific Policies (Optional) accordion and click the Add [+] button.
   
   This opens the Add Decision dialog.
   

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2. Fill in the fields for your scenario and repeat to add additional decision options as needed.

To configure additional decisions for Approval Steps in Specific Policies per Item Action, do the following:

1. Expand the Decisions for Approval Steps in Specific Policies Per Item Action (Optional) accordion and click the Add [+] button.
   
   This opens the Add Decision dialog.
   

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2. Fill in the fields for your scenario and repeat to add additional decision options as needed.

Test Approval Flow