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Business Requests are generated from the Audit Compilation, through which auditors can rectify users' access. Based upon the recertification policy This article outlines the process for auditors or responsible parties to make decisions on business requests generated from audit compilations. These decisions play a crucial role in managing user access within the organization. Based on the recertification policy's scope and target, the recertification engine will create assigns tasks for to the appropriate auditors /or managers so that the decision about a user’s access can be made easily. Follow the instructions below to Provide Business Request Decisions.

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Navigate to Business Requests & TasksBusiness Request → My Tasks App. You will be redirected to the My Tasks Microservice.

Provide the name of the Audit in the Search box to search the Business Requests for the audit.

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. This ensures that decisions regarding user access are made efficiently and accurately.

Procedure

  1. Navigate to the My Tasks app for your environment.

  2. Select My Requests from the Request View dropdown and search for the target business request.

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  3. Click on the Business Request details to open the details view. You can find detailed information about corresponding resources, access, and the audit in the details view.

  4. Click on the decision dropdown button and select the decision for the particular recertification item. More Infomation about the decision is provided in the doc For more information about what these decisions mean, please see Create Recertification Policies.

    Once the decision”.” Alternatively, you can also find the details of the fulfillment from the Audit Details page please follow the instructions in the doc Verify Business Requests are Generated to view details.
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Results

After you have made your decision, you should see the Request Status and Fulfillment Status fields update accordingly.

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