Page Comparison

Home / Identity Administration / People / Current: Restoring Deleted People

If a person who has been accidentally deleted in EmpowerID, you can easily restore that person, and any resources that person owned, including their original Active Directory user accounts and Exchange mailboxes.This  This topic demonstrates how to restore deleted people and is divided into the following activities:

• Restoring a deleted person
• Verifying that the deleted person was restored

.

To restore deleted people

1. From the Navigation Sidebar of the EmpowerID Web interface, navigate to the Person management page by expanding expand Identities and clicking click People.
2. From the Actions pane, click the Restore Deleted People in Bulk action.
   
   Image Added
   
   

3. In the Deleted People lookup that appears, search for the deleted person you want to restore and then tick the box beside the corresponding person record to select it.
   
   

   Tip
   Press ENTER without entering any text to return all deleted people.

   
   Image Added
   
   

4. Click Submit and then click Yes to confirm your decision.

   Info
   To process the task immediately, leave Wait to See Results selected. If you clear Wait to See Results and then click Submit, the process idles and EmpowerID creates a task for it, routing it to any Person with the delegations to continue restoring the Person.

   
   Image Added
   
   

5. Click OK to close the Operation Execution Summary.

To verify that the deleted person is restored

1. From In the Navigation Sidebar, navigate to Change Manager by expanding expand System Logs and clicking click Audit Log.
2. From the Audit Log tab of Change Manager, type Restore Person:<the name of the person you restored> in the Search field and press ENTER.
   

1. You should see a record for the action in the grid. This record contains the details of the restoration, including who requested and approved the action, when it occurred, etc.
   
   Image Added