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Note

Please note that if you are located in a country where the European Union GDPR (General Data Protection Regulation) is enforced, you must either turn off live monitoring and session recording or clearly alert the user that their session will be recorded, how it will be recorded, and that they can opt-out of such monitoring by not continuing to the session.

To view privileged session details

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On the navbar, expand Privileged Access and click Sessions.

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Select the RDP/SSH Sessions tab and then search for the session to which you want to connect.

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Click the Session Details icon for that session.

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Procedure

Follow these steps to access session recordings.

  1. Navigate to the IAM Shop portal for your organization.

  2. Access the Computers page by clicking the Resource Type dropdown and selecting Computers.

    image-20241204-192156.pngImage Added

  3. On the Computers page, select the Manage Access tab and then click the Login Session History tab.

    image-20241204-192605.pngImage Added

  4. Search for the session you want to view and click the Details button for the session record.

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    This opens the Session Details drawer for the selected session, which provides detailed information about the session.

    image-20241204-193131.pngImage Added

  5. Click the Recordings tab.

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  6. Click the Play button.

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Expected Results

You should see the session recording.

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