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Info

To use FIDO Universal 2nd Factor as an authentication method, you must use Google Chrome or Opera as your browser. Firefox and Internet Explorer currently do not support the U2F protocol.

To use FIDO Universal 2nd Factor

  1. Log in to your organization's Web portal as you would normally do so.
  2. If multi-factor authentication is optional (or required and you have multiple options available to you) and you want to enable FIDO Universal 2nd Factor for your account, select FIDO Universal 2nd Factor and click Submit.

    Info

    The MFA options available to you depends on your administrator. You may see more or less options than shown below.




    Info

    If FIDO Universal 2nd Factor is required for your account, you will not see a screen asking you to select a multi-factor option. Instead, you will see the below screen.


    You should see a message asking you to insert your security key.




  3. Making sure your Yubikey is plugged into your computer, press the button or the gold disk on the key.

    Unless another level of multi-factor authentication is required on your account, you should now be authenticated.

    Tip

    If you are asked for another factor, simply select the desired authentication method and follow the steps for that method.


    Info

    When you use this method of authentication, EmpowerID generates a certificate for the Yubikey that is linked to your EmpowerID Person. No other user can use your Yubikey device to authenticate using FIDO Universal 2nd Factor authentication.