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Home / Privileged Access Management / PAM Recertification Workflow / Current: Managing Workflow Parameters |
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Each workflow has its own parameters to configure and its own email template and email tokens. See PAM Permanent Workflow Details for more information. It is a best practice to provide default values in the Unreviewed Recertification Task Notification workflow parameters to ensure that emails are sent any time escalation or notification is enabled for a workflow.
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If these properties are set to true and no email templates or frequency are provided, the values are taken from the Unreviewed Recertification Task Notification workflow parameters, which are valid for all Recertifications.
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No In an Audit, no emails are sent even if EnableReminder or EnableEscalation is enabled if:
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- In the Navigation Sidebar, expand Resources and click Workflows.
- In the Search field, enter the name of the workflow you want to modify, in this case, to set default values, select Unreviewed Recertification Task Notification.
- Expand the Request Workflow Parameters accordion.
- Modify each parameter as desired. To ensure that emails are sent for unreviewed tasks:
- Next to NotificationDayCount, click the Edit icon and enter the default number of days to wait before sending an email to the Line Manager.
- Next to EscalationDayCount, click the Edit icon and enter the default number of days before the audit 's end date ends to send an email to the Line Manager's supervisor.
- Click Save to change your settings.
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