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E2D / Single Sign-On and MFA / Multi-Factor and Adaptive Authentication / Current: Customizing the MFA Retry Limit


EmpowerID provides a configuration setting that you can use to limit the number of times users can incorrectly enter a passcode when using Device Registration, OATH tokens or EmpowerID One Time Passwords as authentication methods (MFA Types). By default the setting is configured to allow users a maximum of three attempts. If users exceed the retry limit, they see the following message:

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