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This topic demonstrates how to provision an Exchange mailbox for user accounts currently without one in EmpowerID..

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Info

Prerequisites

EmpowerID must be connected to an Active Directory domain with an Exchange organization that is connected to EmpowerID as a resource system. For more information see Connect to Active Directory and Configuring Exchange Management.

To create a user mailbox

  1. On the navbar, expand Object Administration and select Mailboxes.

  2. From the Actions pane, click the Create Mailbox for Existing User action.

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  3. In the Users Without Mailboxes lookup that appears, search for the user for whom you want to create a mailbox and click the record for that user to select it.

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  4. Click Submit

  5. Click OK to close the Operation Execution Summary.

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