E2D / Identity Administration / Exchange Mailbox Administration (On-Premise) / Current: Restoring Deleted Mailboxes
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This article demonstrates how to restore a
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previously deleted mailbox in EmpowerID.
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To restore a mailbox that was previously deleted in EmpowerID
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To verify that the mailbox was restored in EmpowerID
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To verify that the mailbox was restored in Exchange
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You should see a record for the mailbox.
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Whether the deletion occurred inadvertently or as part of previous administrative actions, these step-by-step instructions will assist you in successfully recovering the mailbox and ensuring it is fully functional within your EmpowerID environment.
Procedure
On the navbar, expand the Object Administration section and click Mailboxes.
This directs you to the ‘Find Exchange Mailboxes’ page.
Under ‘General Actions,’ click Restore Deleted Mailbox.
Search for the mailbox you wish to restore, click on the record of the desired mailbox to select it, and then click Next.
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