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Note

Prerequisites

  • EmpowerID must first be connected to Active Directory. For details, see Connecting to Active Directory.

  • After EmpowerID is connected to Active Directory, a Windows File Server within that directory must be added to EmpowerID as a managed resource system. For details, see Adding Windows File Servers.

Create shared folders

  1. On the navbar, expand Object Administration and click Shared folders.

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  1. Select the Actions tab on the Shared Folders page

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  1. and then click Create Shared Folders.

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  2. In the Select Computer lookup that appears, search for the File server you registered with EmpowerID, click the record for that server to select it, and then click Submit.

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  1. This opens the Create File Share form.

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  2. Fill in the form with the appropriate information and

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  1. click Submit to create the folder.

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    • Is Shared – Leave selected for a shared folder

    • Is Hidden – Select if creating a hidden folder

    • Local Path – Enter the path to the shared folder on the computer, e.g., C:\Shared\

    • UNC PATH – Specifies the path to the inventoried file server; this value is populated based on the computer selected in step 3 above

    • Description – Description of the folder

Verify the shared folder on the file server

  1. On your File server, navigate to the local path you specified for the shared folder when you created it.

  2. You should see the home folder you just created.

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Configure Self-Service Requests for Shared Folders

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