When your Privileged Access Policies are configured to allow live snooping, as an administrator, you can connect to live PSM sessions to monitor the activity occurring on a machine as needed.
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Please note that if you are located in a country where the European Union GDPR (General Data Protection Regulation) is enforced, you must either turn off live monitoring and session recording or clearly alert the user that their session will be recorded, how it will be recorded, and that they can opt out of such monitoring by not continuing to the session. |
EmpowerID allows administrators to engage in live snooping, enabling the connection to and monitoring of live Privileged Session Management (PSM) sessions. This feature allows administrators to observe real-time activity on a machine, enhancing oversight and operational security.
Compliance with GDPR for Live Monitoring
When operating in or dealing with users from jurisdictions under the European Union General Data Protection Regulation (GDPR), adhere to the following guidelines to ensure compliance:
Deactivation of Monitoring Features: In scenarios where compliance cannot be fully guaranteed, it is advisable to disable live monitoring and session recording features to avoid non-compliance with GDPR.
User Notification and Consent: If live monitoring and session recording are utilized, it is crucial to inform users explicitly about the monitoring:
Notification: Communicate to users that their session will be monitored and recorded.
Details of Monitoring: Explain how the monitoring will be executed and what will be recorded.
Option to Opt-Out: Ensure users are aware they can opt out of monitoring by choosing not to proceed with the session.
Implementing these measures is essential for protecting user data and complying with GDPR regulations. This not only helps safeguard user privacy but also aligns with legal obligations, ensuring that the organization's monitoring practices are transparent and respectful of user rights.
Connect to a live PSM session
On the navbar, expand Privileged Access and click Sessions.
Select the Sessions tab and then search for the session to which you want to connect.
Click the Session Details icon for that session.
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This opens the Priv Session Details page. If a session is live, you will see a Live Session box with a Connect button, as shown below.
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To join a live session, click the Connect button.
You should see a new browser tab labeled “Monitoring - *” open. You can now view what is occurring on the machine in real
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time.
To stop monitoring the session, simply close the browser tab.
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