Approval Flow policies effectively manage the process of granting user access to an organization's resources. These policies comprise sequential Approval Flow Policies consist of a sequence of Approval Steps, which are assigned to designated approvers responsible for handling user access requests, also known as "Business Requests." Submitted via These requests are submitted through the IAM Shop , these requests may include multiple resource items. During an Approval Flow Step, approvers have the option to approve or reject individual items or entire requests when "Item Level Approval" is enabled. Rejected items are terminated and do not proceed to subsequent approval levels. The number of steps in Approval Flow policies can be tailored to an organization's needs.
This article demonstrates how to configure Approval Flow Steps by creating a simple step with an Approver Resolver Rule that requires manager approval for a request.
Create and Configure an Approval Flow Step
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On the navbar, expand IT Shop and click Approval Flow Policies.
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and routed to approvers in the My Tasks app, where they can be approved, rejected, commented on or delegated to other users.
This article describes how to create a simple Approval Step in EmpowerID.
Procedure
Sign in to your EmpowerID portal as at least an IT Shop Approval Notification Admin.
Browse to Low Code / No Code Workflow > Approval Policies.
Select the Approval Steps tab and then click the Add button on the grid header.
Enter something similar to Initiator Manager in the Name and Display Name fields and click then Save.
After EmpowerID saves the step, search for the Step you just created and click the Name link for it.
Expand the Approver Resolver Rules accordion and click the Add button.
For Approver Resolver Type, select Initiator Manager and click Save.
Click Submit.
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Fill in required fields on the Create Approval Step form that opens. Name, Display Name, Step Type, and Escalation Policy are necessary.
Field | Description | Action |
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Name | Name of the Approval Step | Enter a name. |
Display Name | The name of the Approval Step that is visible to users within the application interface. | Enter a display name. |
Locale Key (Unique Name) | The "Local Key" is a unique identifier that can be used to localize the Approval Step's name across different languages, ensuring it displays correctly according to the user's language preferences. | Optionally, enter a locale key. |
Description | Brief characterization of the Approval Step | Optionally, enter a description. |
Locale Key for Description (Unique Name) | The "Local Key for Description" is a unique identifier that can be used to localize the Approval Step's description across different languages, ensuring it displays correctly according to the user's language preferences. | Optionally, enter a locale key for description. |
Step Decision Workflow | Determines which workflow the system should initiate for the approver to follow during the step decision process. This selection ensures that the approver executes the appropriate set of actions and decisions specific to the context of the current step. | Optionally, select a step decision workflow. |
Step Type | Specifies the nature of the step within the approval process, indicating whether it is a standard approval step, or a step designated for Risk Approval. | Select Default Approval if the step is a standard approval step or Risk Approval if the step is connected to Risk policies. |
Auto-Approve Decision if Approver Previously Approved | Specifies whether the system automatically approves a step if the same approver has already approved a previous step within the overarching Business Request to which the current step belongs. This feature streamlines the approval process by eliminating redundant approvals from the same individual, thereby expediting the decision-making flow within the global business context. | Select Yes to auto-approve or leave blank to require the approver to respond to the step. |
Escalation Policy | Specifies the policy used to escalate the step if no approval action has been taken after a given period of time. | Select the appropriate Escalation policy. If your organization has not created any custom policies, select the Default policy |
Is Shipping Data | For EmpowerID internal use | N/A |
Can Edit Length of Access | Specifies whether the step approver edit the amount of time the user has access to the requested resource. | Optionally, enable the setting. |
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Click Save.
Expected Results
The Approval Step is created with the settings you applied to it.
Next Steps
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