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After creating a Flow Definition that represents the business process you want to automate with a No Code Flow, the next step is to create Flow Items for each action you want to occur within that flow. Using off-boarding as an example, actions could include disabling accounts, removing individuals from organizational groups, archiving emails, revoking access to company resources, and terminating their EmpowerID Person object within a specified timeframe. In this article, we will create a Flow Item that disables a user’s EmpowerID Person account and add the Flow Item to the Flow Definition created earlier.

Procedure

Step 1 – Create a Flow Item

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1. Select the Flow Definitions tab on the Find Business Request Flow page and search for the Flow Definition you created earlier.

2. Click the Name link for the definition.
   

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   This directs your browser to the View One page for the Flow Definition. View One pages are designed to facilitate the viewing and management of their corresponding objects in EmpowerID.
   

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3. Click the Add New button in the Flow Items and Sequence accordion.
   

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4. Enter the following information in the dialog to add the Flow Item created above to the definition:

   • Run This Flow Item – Select the Flow Item created above

   • Start After X Hours – Specify the number of hours the system should take after detecting the Flow Event trigger before executing the Flow Item.

   • Depends on Item – If the Flow Definition contains a Flow Item that needs to be executed before this item, specify it here.

   • Override Approval Policy (Optional) – This optional setting allows you to select a different Approval Policy other than the one specified for the Item Type Action set on the Flow Item. For example, if the Item Type Action is “PersonDisable” and the Approval Policy for the action requires three approvals before the system fulfills it, you can override this and select an Approval Policy that requires fewer or no approvals.

   • Fulfillment WF JSON – This optional setting allows you to add JSON for custom configuration.

5. Click Save.
   

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6. Repeat the above steps to add other Flow Items to the definition as needed. Remember that when adding multiple items to a definition, the system will process the items in the order in which they were added.

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