When you disconnect an Exchange mailbox,
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the association between the mailbox and the Active Directory user account that previously owned it is removed. This disconnection severs the link between the user account and the mailbox, making the mailbox inaccessible to the user. Additionally,
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the mailbox quota is set to 0, preventing any further data storage in the mailbox.
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EmpowerID must be connected to an Active Directory domain with an Exchange organization that is connected as a resource system. For more information see Connect to Active Directory and Configuring Exchange Management. |
To disconnect an Exchange mailbox in EmpowerID
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This article demonstrates disconnecting a mailbox in EmpowerID, providing step-by-step instructions to complete this process.
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After disconnection, the mailbox remains in the Exchange database as a disconnected mailbox. It can be retained for a period depending on the mailbox retention policy configured in your Exchange environment. During this retention period, the mailbox can either be reconnected to the same or a different user account, or it can be permanently deleted if no longer needed. |
Procedure
On the navbar, expand Object Administration and click Mailboxes.
Search for the mailbox you want to disconnect and click the record for
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it to display a list of contextual actions that can be executed against it.
Click the Disconnect Mailbox action link.
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Click OK to close the Operation Execution Summary
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To verify that the mailbox was disconnected in EmpowerID
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To verify that the mailbox was disconnected in Exchange
On your Exchange server, run the below PowerShell cmdlet, substituting the identity with that of the mailbox you just disconnected.
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| language | powershell |
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