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Phillip Hanegan

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  • From the To Do page of My Tasks, locate the Business Request with the credential request. To help you locate credential requests, you can filter the Business Requests that appear in the grid by searching for and selecting Personal External Credential Access from the Filter By Item Type filter.

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  • Click the Name link for the request to open the request details.

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  • Review the request details. This includes information about the requester, the credentials being requested, and any comments provided.From here, approvers can do the following:

    • Cancel the request:

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    • View their Functional Access:

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    • View Additional Approvers:

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Step 4: Approve or Reject the Request

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  • Approved Request: If you approved the request, the status will show as Approved. The requesting person can now check out and use the credentials for the specified duration.

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  • Rejected Request: If you rejected reject the request, the status will show as Rejected. The requester will be notified of the rejection and the reason provided.

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