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Users can manually check in credentials before the allotted access period expires. Additionally, administrators Administrators can also perform a force forced check-in on credentials being used by someone else. Once credentials are checked in, users must submit a new request must be submitted to access them again. If credentials are not checked in manually or forcefully checked in, the system automatically checks them in immediately after the allotted access period expiresends.

Info

Organizational policy typically requires the system to rotate the password rotation for credentials upon check-in. Consequently, once a credential is After the credentials are checked in, the previously used password becomes invalid.

Password resets can be verified through specific inboxes:

  • Account Password Resets: To verify account password resets, please check the Account Password Reset Inbox. You can access it by going to Privileged Access Management > Account Password Reset Inbox.

  • Service Account Password Resets:
    To verify service account password resets, check the Service Account Password Inbox. You can access it by navigating to Privileged Access Management > Service Password Reset Inbox.

Procedure to Manually Check In Credentials

Sign in to the IAM Shop Portal

...

Step 1 – Locate the Desired Credential

  1. Log in to the IAM Shop portal for your organization

    and log in using your credentials

    .

  2. Select Credentials as the Resource Type

    From the Resource Type dropdown

    menu

    , select Credentials.

  3. Locate and Check In the Credential

    Navigate to the Manage Access tab

    .Search

    and search for the

    credentials

    credential you want to check

    -

    in.

    image-20240930-162329.pngImage Added

Step 2 – Check in the Credential

Click the Check In button for the credential.

...

...

Upon successful check-in, users should no longer see the credential under Manage Access.

...

...

Results

After successfully checking in the credential, you will see a confirmation message indicating that the credential has been successfully checked in. The credential should no longer appear under the Manage Access tab, as shown in the screenshot below.

...

If the Access Request policy for the credential requires the password to be reset upon check-in, you can verify the password reset by checking the appropriate inbox in the EmpowerID Web application:

  • For account password resets, navigate to Privileged Access Management > Account Password Reset Inbox.

    image-20240930-165551.pngImage Added

  • For service account password resets, navigate to Privileged Access Management > Service Account Password Reset Inbox.

    image-20240930-165645.pngImage Added