...
EmpowerID provides two methods for creating groups, Create Group and Create Group Simple. The Create Group Simple form has the bare minimum of fields and options to create a group. But if you need to set advanced options on requests, deletions, high security, or valid dates, then Create Group is the best option.
This topic demonstrates how to create a ServiceNow group using both methods.
- Creating a ServiceNow security group in EmpowerID using the simple method
- Creating a ServiceNow security group in EmpowerID using the advanced method
- Creating an EmpowerID group in ServiceNow
- Verifying that the group was created in EmpowerID
- Verifying that the group was created in ServiceNow
| Info | ||
|---|---|---|
| ||
Before you can create ServiceNow security groups, EmpowerID must first be connected to ServiceNow. For the details, see ServiceNow. |
To create a ServiceNow security group using the simple method
...
To create a ServiceNow group using advanced features
...
| Note |
|---|
Auto-Accept only works if Allow Join Group Requests is enabled. |
...
If your organization has a ServiceNow subscription that is integrated with EmpowerID, you can create and manage EmpowerID groups from ServiceNow.
Create EmpowerID groups in ServiceNow
Log in to your ServiceNow instance, and in the navigation pane, under Self-Service,
...
select Service Catalog, and click
...
the Services
...
tile.
In the list of services, click
...
the EmpowerID Service Catalog Request.
...
Enter a Group Description and a Group Name, and
...
click Order Now.
...
An Order Status message appears with details about your request. If you expand the Stage field, you can see that the request is waiting for approval by the System Administrator.
In the navigation pane, under Self-Service,
...
select My Approvals, and click the first approval. (You can hover over the info button to see details and ensure that you have the correct one.)
...
On the Approval form, change
...
the State to Approved and click the Approve button.
...
To see the group you created in EmpowerID,
...
expand Identities on the navbar, select Groups, and then search for the group. Note that groups created in ServiceNow have GUIDs for their logon names.
To verify that the group was created in EmpowerID
...
To verify that the group was created in ServiceNow
- In ServiceNow, search for Groups and select the one under System Security, Users and Groups.
- Above the list of groups, change the Go to value to Name or Description, and search for your group.
...
| icon | false |
|---|---|
| title | Related Content |
...
| style | float: left; position: fixed; padding: 5px; |
|---|---|
| id | toc |
| class | topicTOC |
| Div | ||
|---|---|---|
| ||
In this article |
...
| Insert excerpt | ||||||
|---|---|---|---|---|---|---|
|