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This topic demonstrates how to provision an Exchange mailbox for user accounts currently without one in EmpowerID.

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Prerequisites

EmpowerID must be connected to an Active Directory domain with an Exchange organization that is connected to EmpowerID as a resource system. For more information see Connect to Active Directory and Configuring Exchange Management.

To create a user mailbox

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  1. On the

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  1. navbar, expand Object Administration and select Mailboxes.

  2. From the Actions pane, click the Create Mailbox for Existing User action.

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  2. In the Users Without Mailboxes lookup that appears, search for the user for whom you want to create a mailbox

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  1. and click the record for that user to select it

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  1. .

Tip

Leave Wait to see results selected to see the results of the Operation. If you clear this option, EmpowerID creates the mailbox without showing you the results.

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  2. Click Submit

  3. Click OK to close the Operation Execution Summary

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To verify that the mailbox was created in EmpowerID

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  1. .

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To verify that the mailbox was created in Exchange

On a server with the Exchange Management Shell, run the below Powershell cmdlet, substituting the identity with the one you just created.

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You should see a record for the mailbox.

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