With PAM, your organization is able to secure Windows and Linux servers by vaulting the credentials needed to access those machines. These credentials can be usernames and passwords for specific computer accounts on Windows servers or SSH keys for Linux servers. If you need to access a particular computer to perform a task on that machine, you request a "check-out" of the credentials needed for that computer. When you request a check-out, your request is sent to an administrator for approval. If your request is approved, you access the machine directly from EmpowerID via Privileged Session Manager, which is an application that is embedded in your browser. When PSM launches, you are automatically logged in to the machine and granted access to perform the tasks authorized by the credentials you checked - out. In this way, you gain access to the machine without needing to open Remote Desktop or a similar application and will never need to manually enter any credentials. This protects both yourself and your organization in that those credentials can never be compromised.
Request a computer session
On the navbar, expand Privileged Access and click Request Access.
Image Added- Click
Select the Computers tab and
then search click Show All.
Image Added Search for the computer
for to which you want to request access.
Image RemovedClick the Connect icon for that computer and then click For Myself.
Image Removed
Enter 
Image AddedIf prompted, enter your master password and then click OK.
Image RemovedThis opens the Request Check-Out dialog.
Image Removed
In the Request Check-Out dialog that appears, do the following:
Access Begins
— – Select the date and time you want the access to begin.
Time Requested (Minutes)
— – Enter the time needed in minutes for your session. The max time allowed in the above image is 2880 minutes. However, this depends on your organization's policy so what you see may.
- Justification —
Justification – Enter the reason for your access request.
Click OK.
Image Removed
Image Added
Your request is routed for approval. Once it is approved, you will receive
an email notification of the approval and can start your session.
| Insert excerpt |
|---|
| IL:External Stylesheet |
|---|
| IL:External Stylesheet |
|---|
| nopanel | true |
|---|
|
| Page Properties |
|---|
|
Request a computer sessionNavigate to the IT Shop portal for your organization. In the IT Shop, click the Resource Type dropdown and select Computers.
 Image Added Apply any desired filters to the limit the computers appearing in the grid to you. In the below image, we expanded the Advanced Search filter and entered the friendly name of the computer in the Friendly Name field.
 Image AddedClick the Request Access button.
 Image Added
This opens the Request Card for the computer. You enter the specifics of your request here and add it to your shopping cart.
 Image AddedIn the Overview section of the Request Card, enter the following information: Select Request Type – Login Session Access Select Access Type – One Time Access Select Duration – Enter the following: Start Date – Date you want your access to start Start Time – Time you want your access to start on the above start date End Date – Date you want your access to start End Time – Time you want your access to end on the selected end date
 Image Added
Select Credential Type – Select the appropriate type Shared Credentials – Select this option if you are using credentials that are vaulted for the computer in EmpowerID Personal Credentials – Select this option if you are using your personal credentials to access the computer
Click Add to Cart.
 Image AddedClick the Cart icon to open your shopping cart. Enter a name for you request in the Enter Business Request Name field. This allows you and people who can approve your request know what the request is about. For example, when requesting a login session for a computer, the Business Request Name could be “<Your Name> Login Session for <Computer Name>.”
 Image AddedWhen ready, click Submit to submit your request. Once successfully submitted, a window appears stating that the cart was successfully submitted with a link to track the status of the request.
 Image Added
Clicking the link directs your browser to the My Requests page of the My Tasks application with the Overview card for the request open. The card allows you to view details about your request and the number of approvals needed for it to be granted.
 Image Added
|