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  1. In MyIdentity, click the Page drop-down and select Email Notifications.

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    Users will see three configurable options:

    • They can choose to enable or disable email notifications

    • If email notifications are enabled, they can choose to receive, not receive, and configure the frequency of digest emails on:

      • all open or recently closed requests for the subscriber,

      • all requests initiated by the subscriber,

      • all pending To Do tasks for the subscriber.  

    • They can choose to receive event emails for each event generated for a Business Request involving them. Event emails include those related to the person as:

      • an initiator,

      • an approver,

      • a target person,

      • a potential approver,

      • the manager of an initiator,

      • the manager of a target person,

      • request, item, and approval commenter

  2. To enable or disable email notifications, users simply toggle between Yes and No, depending on their preference.

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  3. For each category of emails, users toggle between Yes and No, to specify whether they want to receive emails for that category. For example, if users want to receive an email reminder of their To Do tasks, they select Yes for that category.

  4. For functions and risk reports, users who are local risk or function owners can select whether they want to receive these reports via email and how often they want to receive the email. Frequency options include daily, weekly, monthly quarterly and yearly.

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  5. For digest emails, users select whether they want to receive them and how often they want to receive the email. Frequency options include daily, weekly, monthly quarterly and yearly. Digest email categories include:

    • Reports on open or recently closed requests for the subscriber or initiated by the subscriber

    • Reports on any access they have that will expire soon

    • Reports on pending tasks to do for the subscriber

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Info

For information on how to configure the user experience for email notifications, see Configure Notification Policies and Preferences