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1. Log in to the IAM Shop portal.

2. From the Resource Type dropdown, select Credentials.

3. Search for the credential you want to request.

4. Click the Request Access button next to the shared credential.
   

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   This opens the request card for the credential, displaying the Overview tab by default.
   

   

   
   The request card contains three tabs:

   • Overview: Displays general information about the credential, such as its name and associated system.

   • More Information: Contains additional data, including permissions and other relevant details.

   • Checkouts: Allows users to view the credential’s checkout history. It includes the following controls for filtering the history:

     • Checked Out: By default, this is set to "Yes" to show if the credential is currently checked out by the selected user. Toggle this to "No" to view the user's history of checkouts.

     • Checked-Out By: Defaults to the current user, but users can clear this and select others they have permission to see.

     • Checkout Dates Between: Filters checkouts by date or can be left empty to show all checkouts for the selected user in the Checked-Out By field.
       
       In the image below, the user toggles Checked Out to No and left Checkout Dates Between empty to view their entire checkout history.
       

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Step 2 – Choose the Access Type

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Clicking the link opens the request in the My Tasks appapplication, where users can interact with the request and do the followingthey can:

• Cancel the request
  

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• View the user’s their functional access
  

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• View Approvers
  Add comments

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