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When your organization uses internal resources not inventoried by EmpowerID, such as a third-party software application, you can create a tracking-only application in EmpowerID to represent those resources. This allows you to implement internal access controls to manage and track who has access to what applications in your environment. You control and track access to these type of applications through the use of a special type of account store internal to EmpowerID, known as "tracking-only" account store. Each tracking-only account store has a one-to-one relationship with a specific tracking-only app. 

To create a tracking-only application in EmpowerID

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Create the app

  1. On the navbar, expand Single Sign-On and select Applications.

  2. From the Actions pane of the Application page, click the Create Application action.

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    This opens the Application Details form, which contains various tabs and fields for creating the application.

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  2. Enter the following information on the General tab of the Application Details form

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    • NameEnter a name for the application

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    • Display Name – Enter a display name for the application

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Select Allow Access Requests to show the application in the IT Shop, allowing users to request an account when Allow Request Account is selected.

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Select Allow Claim Account to allow users to claim their existing accounts and gain instant access after passing the requisite identity proofs.

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Select Allow Request Account and Allow Access Requests to allow users to request an account in the application.

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Clear Login Is Email Address (Receive OTP to Claim). This setting is not required for tracking-only applications as it is used for identity proofing against applications that require user credentials.

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Select Make me the Application Owner to manage the application and approve or deny access requests.

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    • Description – Enter a description for the application

    • Full URL (Exact Match Path) – Leave empty

    • Create a Tracking Only Account Store – Select this option if you want to create a new tracking only account store for the application. When users are granted

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    • access to the application, EmpowerID

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Click the Add to Cart button, and click the My Cart link located at the top of the page.

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To request and approve an application account

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Log in to the EmpowerID Web application as a person needing an account for the application you just created.

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    • creates an account for them in the account store.

    • Select Existing Account Store (Directory) – Search for and select an existing account store if you want to use it to track who has access to the application.

    • Creation Location – Click Select a Location and then search for and select the desired EmpowerID location in which to create the application.

    • Publish in IT Shop – Select this option to make the application available to eligible users in the IT Shop

    • Make me the Owner – Select to manage the application and be an approver for access requests.

    • Icon – Optionally, specify the path to a custom icon you want to use for the application.

    • Is Fulfillment Group Centric – Select this option if using group owners to certify access to the application. When selected, EmpowerID sends group owners requests to manually add or remove access to the application for the accounts in question.

    • Fulfillment Workflow – Search for select the appropriate workflow, if any.

    • Is Fulfillment Person Centric – Select this option if certification tasks should be sent to the application owner only.

  1. Click Save to create the application.

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