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Shared credentials are encrypted user names and passwords for privileged accounts that have been vaulted by your organization. When you request a shared credential, you are requesting to "check out" the credential. If approved, you are able to see and use those credentials for a specified period of time. 

Request a shared credential

  1. From the navbar, expand Privileged Access and click Request Access.

  2. Select the Credentials tab and select the Show All radio button.

  3. Search for the desired credentials.

  4. Click the record for the credentials to select them and then click the Request Access action.

  5. If prompted for your master password, enter it and then click OK.

  6. In the Request Check-Out dialog that appears, do the following:

    1. Access Begins – Select the date and time you want the access to begin.

    2. Time Requested (Minutes) – Enter the time needed in minutes for your session. 

    3. Justification – Enter the reason for your access request.

    4. Click OK.



  7. Your request is routed for approval. Once it is approved, you will receive email notification of the approval and can begin using the credentials.

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