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Access Request policies play a crucial role in managing resource access within an organization. In EmpowerID, they serve as the foundation for guiding the approval and fulfillment processes for user access requests. By defining the required approvals, conditions, and entitlements, Access Request policies help administrators control who can access specific resources and under what circumstances. In the context of PSM, Access Request policies are essential for regulating user access to computer credentials related to servers and other machines configured for RDP or SSH sessions. They ensure that only authorized users can access privileged credentials, thereby reducing the risk of unauthorized access or misuse of sensitive information.In EmpowerID, Access Request policies are essential crucial for managing resource access by and guiding the approval and fulfillment processes for user access requests. They are particularly important for These policies are pivotal in Privileged Session Management (PSM), where they regulate users' regulating access to computer credentials related to for servers or other machines set up for devices used in RDP or SSH sessions. Additionally, Access Request policies establish They determine whether such sessions fall under are subject to a privileged session policy, which governs aspects such as controls session recording, live session monitoring, and the maximum number of limits on concurrent sessions allowed on for a specific computer.

...

. Additionally, Access Request policies include settings to update Windows Services and IIS App Pools when passwords are reset, which is important when credentials linked to these services require password updates after check-outs and check-ins. Furthermore, these policies facilitate the automated rotation of passwords on a scheduled basis, enhancing security and compliance.

Tip

Approval Policies for Privileged Sessions

Administrators

can

use Access Request policies to

set up

implement Approval Policies, ensuring that an approved user authorizes privileged session access requests

are authorized by an approved user before being granted

before initiation. By default,

EmpowerID Access Request policies for

access to computer credentials

are configured with

is controlled by the Owner Approval policy,

which requires

requiring the owner

of a computer credential to approve access requests prior to a user initiating

's approval before a user initiates a session. However, organizations can choose other approval flows as desired.

...

Access Request Policies for Computer Credentials

EmpowerID provides offers several pre-configured Access Request policies tailored for computer credentials, each featuring its own PSM-specific settings:

...

with specific settings for Privileged Session Management. By leveraging these pre-built Access Request policies and configuring them according to your organization's security requirements, administrators can effectively manage privileged sessions and ensure secure access to critical resources. Regularly reviewing and updating these policies will help maintain compliance with relevant regulations and internal policies and enhance overall security.

You can view these policies by navigating to Low Code/No Code Workflow > Access Request Policies and searching for “Computer.”

Policy Name

Applicability

MFA Requirement

Password Reset Policy

Computer Creds - Allow Multi-Check-Out - No Password Reset

...

Suitable for multiple RDP or SSH

...

sessions without a password reset.

No

No

Computer Creds - No Multi-Check-Out - Password Reset

This policy is applicable for computer credentials initiating an RDP or SSH session where multiple sessions aren't permitted, and you want EmpowerID to reset the account password when the user checks in the credentials.

...

Ideal for single-session environments where a password reset is required post-session.

No

Yes

MFA - Computer Creds - Allow Multi-Check-Out - No Password Reset

...

For environments requiring multi-factor authentication, allowing multiple sessions

...

...

.

Yes

No

General Settings for Access Request Policies

The table below outlines the general settings available for Access Request policies in EmpowerID:

Setting

Description

Name/Display Name

Identifies the policy within the system and in the UI.

Description

Provides a brief overview of the policy's purpose and scope.

Allow Activation (Skip Business Request)

Specifies whether Business Requests are generated for access requests. If selected, the system does not route requests through Approval policies.

Approval Policy

Specifies the Approval policy linked to the Access Request policy. Approval policies determine who can approve access requests and how many approvals are required before access is granted, etc. The drault Access Request policies for computer credentials are configured with the Owner Approval Approval policy.

Fulfillment Delay (HRS)

Specifies the number of hours the system should wait to fulfill approved requests

Is Shipping Data

For internal EmpowerID use only

Enable Just in Time Account Provisioning

Enables dynamic account provisioning on the target computer at session start. This only applies when an account store is created for the computer in question. For details on how to create an account store for a Windows server, see the Local Windows Servers Connector topic in this guide.

Selectable in UI

Allows the policy to be selected from the EmpowerID Web Interface.


Time and MFA Restrictions

These settings define temporal access boundaries and additional security layers:

Setting

Description

Time Restrict Access

Enables time-based access restrictions with configurable durations.

MFA Required for Access Request

Imposes a minimum Level of Assurance for login based on user location (local or remote).

Shared Credential Settings

These settings are used to define if credentials are available to users in the IAM Shop and password reset options:

Setting

Description

Publish in IAM Shop

Determines if credentials are visible for user selection in the IAM Shop.

Allow Multi Check Out

Permits multiple users to concurrently check out the credentials.

Reset Password On Check In

Enforces a password reset when a user completes their session and disconnects from the computer

Update Windows Services On Password Reset

Updates the password for Windows services when a user completes their session and disconnects from the computer.

Update IIS App Pools On Password Reset

Specifies whether EmpowerID should update IIS App Pool passwords after a user completes their session and disconnects from the computer

PSM Computer Settings

Setting

Description

Privileged Session Policy

Specifies whether privileged session policy applies when users connect to the computer. If selected, additional settings are used to determine the maximum number of concurrent sessions are allowed, whether sessions are to be recorded and whether administrators can view current sessions in real time.

Password Rotation Settings

These settings enable administrators to configure automatic password resets for credentials within EmpowerID, enhancing security through regular updates. The settings allow for precise control over when and how often these resets occur.

Setting

Description

Schedule Password Reset Enabled

Toggle this setting to enable or disable scheduled password resets.

Password Reset Schedule – Start Date

Defines the date when the password resets will start.

Password Reset Schedule – End Date

Defines the date when the password resets will end, if applicable.

Interval

Determines the frequency of the password resets. Options include 'Once', 'Hourly', 'Minute', 'Daily', 'Weekly', 'Monthly', or 'Run Indefinitely'.

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Assign PSM-Enabled Computers to Access Request Policies