Navigate to the IT Shop portal for your organization.
In the IT Shop, click the Resource Type dropdown and select Computers.
Image Added Apply any desired filters to the limit the computers appearing in the grid to you. In the below image, we expanded the Advanced Search filter and entered the friendly name of the computer in the Friendly Name field.
Image AddedClick the Request Access button.
Image Added
This opens the Request Card for the computer. You enter the specifics of your request here and add it to your shopping cart.
Image AddedIn the Overview section of the Request Card, enter the following information:
Select Request Type – Login Session Access
Select Access Type – One Time Access
Select Duration – Enter the following:
Start Date – Date you want your access to start
Start Time – Time you want your access to start on the above start date
End Date – Date you want your access to start
End Time – Time you want your access to end on the selected end date
Image Added
Select Credential Type – Select the appropriate type
Shared Credentials – Select this option if you are using credentials that are vaulted for the computer in EmpowerID
Personal Credentials – Select this option if you are using your personal credentials to access the computer
Click Add to Cart.
Image AddedClick the Cart icon to open your shopping cart.
Enter a name for you request in the Enter Business Request Name field. This allows you and people who can approve your request know what the request is about. For example, when requesting a login session for a computer, the Business Request Name could be “<Your Name> Login Session for <Computer Name>.”
Image AddedWhen ready, click Submit to submit your request.
Once successfully submitted, a window appears stating that the cart was successfully submitted with a link to track the status of the request.
Image Added
Clicking the link directs your browser to the My Requests page of the My Tasks application with the Overview card for the request open. The card allows you to view details about your request and the number of approvals needed for it to be granted.
Image Added