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The EmpowerID SuccessFactors Connector is a strategic an integration tool designed to seamlessly link that connects EmpowerID's Identity Management platform with SAP SuccessFactors, a leading Human Capital Management (HCM) suite. This connector is engineered to facilitate robust and efficient synchronization of designed to pull user information from SuccessFactors into EmpowerID, ensuring that user identities, roles, and permissions between the two systems, thereby streamlining HR and IT processes within organizations. Utilizing related attributes are consistently reflected within EmpowerID. Using the SCIM 2.0 protocol for provisioning and the OData protocol for data retrieval, the connector ensures consistent and reliable data synchronization of data across all connected back-end user directories.

Architecture Overview

This connector's architecture comprises The architecture of the EmpowerID SuccessFactors Connector is built around three core components: the EmpowerID Microservice, the EmpowerID Account Store, and the OData Layer. These components work together to provide secure, efficient, and reliable integration between EmpowerID and SAP SuccessFactors, ensuring that user data is accurately retrieved, processed, and synchronized.

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The above architectural flowchart illustrates how these components interact to handle data synchronization and management between EmpowerID

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and SAP SuccessFactors.

SAP SuccessFactors Microservice

The SAP SuccessFactors Microservice is the central processing unit within the connector’s architecture. Deployed on an Azure app service, this microservice

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retrieves and processes

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EmpowerID Account Store: Specifically designed to store and synchronize SuccessFactors identity information, ensuring data consistency and integrity.

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user information from SuccessFactors. It periodically queries SuccessFactors to pull the latest user data, capturing updates to user profiles or organizational roles within EmpowerID. The microservice benefits from Azure's cloud infrastructure for availability, scalability, and security.

SAP SuccessFactors Account Store

The SAP SuccessFactors Account Store is a data repository within the connector architecture, designed to securely store identity information retrieved from SuccessFactors. This account store serves as a central location within EmpowerID where SuccessFactors user data is synchronized and maintained. The information pulled from SuccessFactors is available for identity management and governance within EmpowerID, allowing organizations to manage access rights based on accurate and current user data.

OData Layer

The OData Layer retrieves user information from SuccessFactors. Positioned between the Azure Tenant and SuccessFactors, this layer uses the OData

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The Azure app service uses a system-assigned managed identity tied to a Microsoft Entra ID application explicitly created for EmpowerID. This setup enables the SuccessFactors microservice to securely access Entra ID-protected services without requiring explicit credentials for authentication. To ensure a high degree of security throughout this interaction, client certificate authentication is employed.

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Key Features and Benefits

1. Standardized Data Retrieval:

   • OData Protocol: Utilizes OData to retrieve data from SuccessFactors, ensuring standardized querying and manipulation of HR data.

   • Efficiency: The OData protocol supports filtering, sorting, paging, and other query operations, allowing for efficient data handling.

2. Provisioning and Synchronization:

   • SCIM 2.0 Protocol: Facilitates the provisioning of EmpowerID Persons and sustains data synchronization across connected directories.

   • Real-time Updates: Ensures that changes in SuccessFactors are promptly reflected in EmpowerID, maintaining data consistency.

3. Secure Integration:

   • Managed Identity: Uses a system-assigned managed identity to securely access Entra ID-protected services.

   • Client Certificate Authentication: Enhances security by employing client certificate authentication for all interactions.

4. Seamless HR and IT Processes:

   • Unified Management: Streamlines the management of user identities, roles, and permissions across HR and IT systems.

   • Improved Efficiency: Reduces manual intervention and automates synchronization tasks, leading to more efficient HR and IT operations.

Inventory Objects and their corresponding components in EmpowerID

Connects to the SuccessFactors API and retrieves Employee data.

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Object in SuccessFactors

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Component in EmpowerID

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Employee

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Account

Attribute Mapping

The table below shows the attribute mappings of SAP SuccessFactors users to EmpowerID.

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protocol to execute queries against the SuccessFactors database. The OData protocol enables the connector to efficiently filter, sort, and retrieve specific user data, ensuring that relevant information is pulled into EmpowerID. This process helps maintain an optimized integration by reducing the amount of data processed and ensuring necessary identity information is captured.

Data Inventory and Account Management

The EmpowerID SuccessFactors Connector inventories and manages user accounts based on the data retrieved from SAP SuccessFactors.

Inventory Objects and Data Retrieval

EmpowerID initiates SCIM calls to the SAP SuccessFactors microservice, which is responsible for integrating with SuccessFactors. This microservice invokes the OData protocol to retrieve user data, including personal details, employment status, and future hires scheduled up to 30 days in advance.

Once the microservice retrieves the user data via OData, the OData response is converted into a SCIM response. The SCIM response is returned to EmpowerID, where the data is processed and inserted as an account object in the EmpowerID Identity and Resource Warehouse.

Inventory Objects and Their Corresponding Components in EmpowerID

After the user data is inserted into EmpowerID as an account object, it is mapped to the corresponding fields in the Account table of the EmpowerID Identity and Resource Warehouse. This process involves cataloging personal and employment details, such as role assignments, job titles, and future hires, to ensure that records are maintained accurately.

Provisioning Person Objects and Lifecycle Management

Once user accounts are inventoried, EmpowerID can automatically provision Person objects from these accounts. These Person objects are key to EmpowerID’s lifecycle management processes:

• Joiner: Person objects are created for each user account, ensuring they are assigned appropriate roles and access rights.

• Mover: When users change roles or locations, their Person objects are updated to reflect new job responsibilities or organizational units.

• Leaver: Upon termination, Person objects are deactivated, revoking access rights as required.

Provisioning Person objects from the inventoried accounts enables EmpowerID to manage user transitions efficiently, using the latest data retrieved from SAP SuccessFactors.

Attribute Mapping

EmpowerID maps user attributes from SAP SuccessFactors to the appropriate fields within the EmpowerID system to facilitate seamless data integration. Below is a table that shows the attribute mappings for personal and employment data:

Personal Data Attribute Mapping

Employment Data Attribute Mapping

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