SAP HCM

EmpowerID provides connectors for a wide range of user directories and resource systems. As an administrator, you can use these connectors to quickly connect EmpowerID to your organization's identity-aware systems and applications. When you do so, you create an account store for that application in the EmpowerID Identity Warehouse and use that account store to configure how you want EmpowerID to manage the identity information in that system.

The EmpowerID SAP HCM connector is read-only; EmpowerID pulls identity information from the HCM module, but does not write information back to it. This makes SAP HCM the authoritative source for user identities and attributes pulled from HCM. When you connect EmpowerID to the HCM module, it reads a list of people and the demographic information (name, work address, etc.) for each individual user. Additionally, EmpowerID reads the organization structure in order to associate the job functions of each user with the appropriate roles in EmpowerID.

Attribute Flow
Users in SAP S/4HANA are inventoried as accounts in EmpowerID. The below table shows the attribute mappings of SAP HCM user attributes to EmpowerID Person attributes.

Install the SAP GUI Server

1. Download and extract the GUI7.3.zip file (or a newer version).

2. Navigate to the GUI7.3\NW_7.0_Presentation_\PRES1\GUI\WINDOWS\WIN32\ folder and run SetupAll.exe.

3. In the installer, select SAP GUI for Windows 7.30 (Compilation 1) (or a newer version), and click Next.

4. Select the target directory where you want to install it and click Next.

5. When it finishes installing, open SAP Logon from the desktop icon.

6. In SAP Logon, click to select the Connections folder, then in the toolbar, click New to create a new system entry.

   

7. In the Create New System Entry wizard that appears, on the first page, click Next, then fill in the System Connection Parameters with values like the following on the second page.

   • Description — ECC

   • Application Server — FQDN of your SAP Server, e.g. sap.mySAPserver.com

   • Instance Number — e.g. 77

   • System ID — e.g. EH9

   • SAProuter String — Leave this field empty.

     

8. Click Finish. The new connection appears in the grid.

   

9. Open File Explorer as Administrator and in the extracted GUI7.3.zip file, navigate to GUI7.3\NW_7.0_Presentation_\PRES1\GUI\WINDOWS\WIN32\system\

10. From that folder, copy the SAP .NET connector file, librfc32.dll and paste it into your C:\Windows\System32 folder.

Create a SAP HCM account store in EmpowerID

1. On the navbar, expand Admin > Applications and Directories and then click Account Stores and Systems.

2. On the Account Stores page, click Create Account Store.

   

3. Under System Types, search for SAP HCM.

4. Click SAP HCM to select the type and then click Submit.

   

5. On the SAP S/4HANA Settings page that appears, fill in the following information:

   • Display Name — Enter a name for your account store.

   • Host — Enter the FQDN of your SAP Server

   • User Name — Enter your SAP System Administrator's user name

   • Password — Enter your SAP System Administrator's password

   • SystemNumber — Enter the system number from your SAP account

   • DefaultLanguage —  Enter the two-letter language code

   • Client — Enter the Client ID from your SAP account

   • Is Remote (Requires Cloud Gateway) — This setting appears for account stores with local directories, such as Active Directory, LDAP, SAP, etc. When enabled, this tells EmpowerID to use the Cloud Gateway Connection for that account store. The Cloud Gateway Connection must be installed on an on-premise machine. For installation information, please see Installing the EmpowerID Cloud Gateway Client.

6. If you selected Is Remote (Requires Cloud Gateway), search for and select one or more cloud gateway servers and then click Submit. You will not see this screen if you did not select Is Remote (Requires Cloud Gateway).

   

7. EmpowerID creates the account store and the associated resource system for it. The next step is to configure attribute flow between the account store and EmpowerID.

Configure account store settings

1. On the Account Store and Resource System page, click the Account Store tab and then click the pencil icon to put the account store in edit mode.

   

   
   This opens the edit page for the account store. This page allows you to specify the proxy account EmpowerID is to use to connect to the SAP as well as how you want EmpowerID to handle the user information it discovers during inventory. Settings that can be edited are described in the table below the image.

   

   
   

   Account Store Settings
   Setting	Description
   General Settings
   IT Environment Type	Allows you to specify the type of environment in which you are creating the account store.
   Option 1 Specify an Account Proxy	Allows you to change the credentials for the account that EmpowerID uses to connect to and manage the account store.
   Option 2 Select a Vaulted Credential as Account Proxy	Allows you to use a credential that you have vaulted in EmpowerID as the account that EmpowerID uses to connect to and manage the account store.
   Use Secure LDAPS Binding	Specifies whether you are using Secure LDAP to encrypt LDAP data when establishing a directory bind.
   Inventoried Directory Server	Allows you to select a connected server as the directory server for the account store.
   Is Remote (Cloud Gateway Connection Required)	This setting appears for account stores with local directories, such as Active Directory, LDAP, SAP, etc. When enabled, this tells EmpowerID to use the Cloud Gateway Connection for that account store. The Cloud Gateway Connection must be installed on an on-premise machine. For installation information, please see Installing the EmpowerID Cloud Gateway Client.
   Authentication and Password Settings
   Use for Authentication	Specifies whether user credentials in the external system can be used to authenticate to EmpowerID.
   Allow Search for User Name in Authentication	This setting works in conjunction with pass-through authentication to allow users to log in without specifying a domain name. When this is enabled, EmpowerID first checks to see if the user name entered exists within its Identity Warehouse and if so attempts to authenticate as that user. If a matching logon name exists but the login fails, EmpowerID then searches through all Accounts Stores where simple username search is enabled to find the correct user name and password combination.
   Allow Password Sync	Enables or disables the synchronization of password changes to user accounts in the domain based on password changes for the owning person object or another account owned by the person. This setting does not prevent password changes by users running the reset user account password workflows.
   Queue Password Changes	Specifies whether EmpowerID sends password changes to the Account Password Reset Inbox for batch processing.
   Password Manager Policy for Accounts without Person	Specifies the Password Manager Policy to be used for user accounts not joined to an EmpowerID Person.
   Provisioning Settings
   Allow Person Provisioning (Joiner Source)	Specifies whether EmpowerID Persons can be provisioned from user accounts in the account store.
   Allow Attribute Flow	Specifies whether attribute changes should flow between EmpowerID and the account store.
   Allow Provisioning (By RET)	Allows or disallows the Resource Entitlement (RET) Inbox process to auto-provision accounts for this domain for users who receive RET policy-assigned user accounts, but have not yet had them provisioned.
   Allow Deprovisioning (By RET)	Allows or disallows the Resource Entitlement Inbox process to auto de-provision accounts for this domain for users who still have RET policy-assigned user accounts, but no longer receive a policy that grants them a user account in the domain. De-provisioning only occurs if the de-provision action on the Resource Entitlement policy is set to De-Provision.
   Max Accounts per Person	This specifies the maximum number of user accounts from this domain that an EmpowerID Person can have linked to them. This prevents the possibility of a runaway error caused by a wrongly configured Join rule. It is recommended that this value be set to 1 unless users will have more than 1 account and you wish them to be joined to the same person.
   Allow Account Creation on Membership Request	Specifies whether EmpowerID creates user accounts in the account store when an EmpowerID Person without one requests membership within a group belonging to the account store.
   Recertify All Group Changes as Detected	Specifies whether detected group changes should trigger recertification.
   Default Person Business Role	Specifies the default EmpowerID Business Role to be assigned to each EmpowerID Person provisioned from the user accounts in the account store.
   Default Person Location (leave blank to use account container)	Specifies the default EmpowerID Location to be assigned to each EmpowerID Person provisioned from the user accounts in the account store.
   Directory Clean Up Enabled
   Directory Clean Up Enabled	Specifies whether the SubmitAccountTermination permanent workflow should claim the account store for processing account terminations. When enabled, accounts in the account store that meet the qualifications to be marked for deletion are moved into a special OU within the external directory, disabled and finally deleted after going through an automated approval process. This process involves setting a number of system settings in EmpowerID and requires multiple approvals by designated personnel before an account is finally removed from the account store.
   Report Only Mode (No Changes)	When enabled, a report of what the Directory Clean Up process would do is written to the log. The process itself is ignored and all accounts are set to Termination Pending,
   OU to Move Stale Accounts	Specifies the external directory in which to move accounts marked for termination.
   Special Use Settings
   RBAC Assign Group Members On First Inventory	Converts each user account in an group to a Access Level assignment for the EmpowerID Person who owns the user account. Enabling this function is not recommended in most cases as it removes the ability to manage groups in the account store. A consequence of this is that if a user account is removed from a native system, EmpowerID puts the account back in the group.
   Automatically Join Account to a Person on Inventory (Skip Account Inbox)	Specifies whether EmpowerID should attempt to join user accounts in the account store to an existing EmpowerID Person during the inventory process. When enabled, the Account Inbox is bypassed.
   Automatically Create a Person on Inventory (Skip Account Inbox)	Specifies whether EmpowerID should create new EmpowerID Persons from the user accounts discovered in the account store during the inventory process. When enabled, the Account Inbox is bypassed.
   Show in Location Tree	Specifies whether the account store shows in the Location Tree within the EmpowerID UI.
   Queue Password Changes on Failure	Specifies whether EmpowerID should send password changes to the Account Password Reset Inbox only when the change fails.
   Inventory Settings
   Inventory Schedule Interval	Specifies the time span that occurs before EmpowerID performs a complete inventory of the account store. The default value is 10 minutes.
   Inventory Enabled	Allows EmpowerID to inventory the user information in the account store.
   Membership Settings
   Membership Schedule Interval	Specifies the time span that occurs before EmpowerID runs the Group Membership Reconciliation job. The default value is 10 minutes.
   Enable Group Membership Reconciliation	Allows EmpowerID to manage the membership of the account store’s groups, adding and removing user to and from groups based on policy-based assignment rules.

2. Edit the account store as needed and then click Save to save your changes.

   Now that everything is configured, you can enable the Account Inbox Permanent Workflow and monitor inventory. Be sure inventory is enabled on the account store settings page.

Monitor inventory

1. On the navbar, expand System Logs > Policy Inbox Logs and click Account Inbox.
   
   The Account Inbox page appears. This page provides tabbed views of all information related to processing new user accounts discovered in a connected account store during inventory. An explanation of these tabs follows.
   

   

   • Dashboard — This tab provides a quick summary of account inbox activity.

   • Not Processed — This tab displays a grid view of all inventoried user accounts not yet used to provision a new EmpowerID Person or joined to an existing Person. Any accounts that fail to meet the Join and Provision rules are displayed here as well.

   • Failed — This tab displays a grid view of any account joining or provisioning failures.

   • Ignored — This tab displays a grid view of all accounts ignored by the account inbox. Accounts are ignored if they do not qualify as user accounts.

   • Joined — This tab displays a grid view of all accounts joined to an EmpowerID Person. Joins occur based on the Join rules applied to the account store.

   • Processed — This tab displays a grid view of all accounts that have been used to either provision a new EmpowerID Person or joined to an existing EmpowerID Person.

   • Provisioned — This tab displays a grid view of all accounts that have been used to provision an EmpowerID Person. Provisioning occurs based on the Provision rules applied to the account store.

   • Orphans — This tab displays a grid view of all user accounts without an EmpowerID Person.

   • All — This tab displays a grid view of all user accounts and the status of those accounts in relation to the Account Inbox.