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How to Configure Approvals and Approval Routing

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When users request access to resources, EmpowerID uses policies to route those requests for approval. These policies include:

  • Access Request Policies – These policies are used to control access requests.

  • Approval Flow Policies – These policies target who can approve or reject access requests.

  • Notification Policies – These policies specify who needs to be notified throughout the approval lifecycle of an access request.

In this model, Access Request policies are comprised of Approval Flow policies, which specify who can approve or reject requests for resources. Approval Flow policies, in turn, can be comprised of Approval Steps to direct the approval process through a sequential number of approvers. Notification policies work in tandem with these to generate approval notifications whenever access requests are raised by users.

The topics in this section take you through the steps needed to configure configure approvals and approval routing within EmpowerID.

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