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SAP SuccessFactors Connector

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The EmpowerID SuccessFactors Connector is a strategic integration tool designed to seamlessly link EmpowerID's Identity Management platform with SAP SuccessFactors, a leading Human Capital Management (HCM) suite. This connector is engineered to facilitate robust and efficient synchronization of user identities, roles, and permissions between the two systems, thereby streamlining HR and IT processes within organizations. Utilizing the SCIM 2.0 protocol for provisioning and the OData protocol for data retrieval, the connector ensures consistent and reliable synchronization of data across all connected back-end user directories.

Architecture Overview

This connector's architecture comprises three core components:

  1. EmpowerID Microservice: Deployed on an Azure app service, this microservice handles the integration logic and processes data between EmpowerID and SuccessFactors.

  2. EmpowerID Account Store: Specifically designed to store and synchronize SuccessFactors identity information, ensuring data consistency and integrity.

  3. OData Layer: Positioned between the Azure Tenant and SuccessFactors, the OData layer facilitates the retrieval of data from SuccessFactors, allowing for efficient querying and manipulation of HR data.

The Azure app service uses a system-assigned managed identity tied to a Microsoft Entra ID application explicitly created for EmpowerID. This setup enables the SuccessFactors microservice to securely access Entra ID-protected services without requiring explicit credentials for authentication. To ensure a high degree of security throughout this interaction, client certificate authentication is employed.

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Key Features and Benefits

  1. Standardized Data Retrieval:

    • OData Protocol: Utilizes OData to retrieve data from SuccessFactors, ensuring standardized querying and manipulation of HR data.

    • Efficiency: The OData protocol supports filtering, sorting, paging, and other query operations, allowing for efficient data handling.

  2. Provisioning and Synchronization:

    • SCIM 2.0 Protocol: Facilitates the provisioning of EmpowerID Persons and sustains data synchronization across connected directories.

    • Real-time Updates: Ensures that changes in SuccessFactors are promptly reflected in EmpowerID, maintaining data consistency.

  3. Secure Integration:

    • Managed Identity: Uses a system-assigned managed identity to securely access Entra ID-protected services.

    • Client Certificate Authentication: Enhances security by employing client certificate authentication for all interactions.

  4. Seamless HR and IT Processes:

    • Unified Management: Streamlines the management of user identities, roles, and permissions across HR and IT systems.

    • Improved Efficiency: Reduces manual intervention and automates synchronization tasks, leading to more efficient HR and IT operations.

Inventory Objects and their corresponding components in EmpowerID

Connects to the SuccessFactors API and retrieves Employee data.

Object in SuccessFactors

Component in EmpowerID

Employee

Account

Attribute Mapping

The table below shows the attribute mappings of SAP SuccessFactors users to EmpowerID.

Personal Data

SuccessFactors Attribute

SCIM Attribute

EmpowerID Person Attribute

personalInfoNav.FirstName

name.givenName

FirstName

personalInfoNav.LastName

name.familyName

LastName 

personalInfoNav.MiddleName

name.middleName

MiddleName 

personalInfoNav.LastName , personalInfoNav.FirstName

displayName

DisplayName 

employee.DateOfBirth

additionalDataExtension.DateOfBirth

DateOfBirth

personalInfoNav.Gender

additionalDataExtension.Gender

Gender

homeAddressNavDFLT.Country

addresses.country && user.Country

Country

homeAddressNavDFLT.ZipCode

address.PostalCode

ZipCode

homeAddressNavDFLT.State

address.Region && user.State

State

homeAddressNavDFLT.Address1

address.StreetAddress

StreetAddress

homeAddressNavDFLT.City

address.Locality && user.City

City

employee.PersonExternalId

user.UserName , User.Id , user.ExternalId

Username , Id , LogonName

emailNav.Primary

email.IsPrimary

Primary

emailNav.Value

email.Value

Email

PerPhone.PhoneNumber

phoneNumber.Value

HomePhone

PerPhone.Primary

phoneNumber.isPrimary

Employment Data

SuccessFactors Attribute

SCIM Attribute

EmpowerID Person Attribute

EmploymentNav.JobInfo.Department

enterpriseUserExtension.Department

Department

EmploymentNav.JobInfo.Division

enterpriseUserExtension.Divsion

Division

EmploymentNav.JobInfo.SeqNumber

enterpriseUserExtension.EmployeeNumber

EmployeeId

EmploymentNav.JobInfo.ManagerId

enterpriseUserExtension.Manager.Value

ManagerId

EmploymentNav.JobInfo.CompanyNav.Name_en_US

enterpriseUserExtension.Organization

EmploymentNav.JobInfo.CostCenter

enterpriseUserExtension.CostCenter

CostCenter

EmploymentNav.JobInfo.StartDate

enterpriseDataExtension.StartDate

ValidFrom

EmploymentNav.JobInfo.EndDate

enterpriseDataExtension.EndDate

ValidUntil

EmploymentNav.JobInfo.JobCode

enterpriseDataExtension.JobCode

JobCode

EmploymentNav.JobInfo.JobTitle

enterpriseDataExtension.JobTitle

JobTitle

EmploymentNav.JobInfo.CompanyNav.Name_en_US

enterpriseDataExtension.CompanyName

CompanyName

EmploymentNav.JobInfo.WorkLocation

enterpriseDataExtension.WorkLocation

OfficeLocation

EmploymentNav.JobInfo.EmployeeStatusNav.Status

enterpriseDataExtension.EmployeeStatus

EmployeeStatus

EmploymentNav.JobInfo.WorkingDaysPerWeek

enterpriseDataExtension.WorkingDaysPerWeek

CustomAttribute1

EmploymentNav.JobInfo.CostCenterNav.CostCenterDescription

enterpriseDataExtension.CostCenterDescription

CostCenterDescription

EmploymentNav.JobInfo.CompanyNav.Name_en_US

enterpriseDataExtension.CompanyDescription

CompanyDescription

EmploymentNav.JobInfo.BusinessUnit

enterpriseDataExtension.BusinessUnit

BusinessUnit

EmploymentNav.JobInfo.IsFulLTimeEmployee

enterpriseDataExtension.IsFullTimeEmployee

IsFulLTimeEmployee

EmployeeNav.IsContigentWorker

enterpriseDataExtension.IsContigentWorker

IsContigentWorker

employeeNav.LastDayWorked

enterpriseDataExtension.LastDayWorked

LastDayWorked

employmentNav.OriginalStartDate

enterpriseDataExtension.OriginalStartDate

OriginalHireDate

 

Connect to SAP SuccessFactors

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