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Publishing Resources to the IT Shop

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Home / Self-Service Access Request Management / IT Shop Configuration / Current: Publishing Resources to the IT Shop


In order for users to shop for resources, those resources must first be published to the IT Shop. Resource owners and other administrative users can do this at any time by setting the Allow Access Requests or Allow Join Group Requests property to true on those resources for which they have the delegations to do so.

Remove resources from the IT Shop by setting the Allow Access Requests  or Allow Join Group Requests property to false. This topic demonstrates how to publish the following resource types to the IT Shop:

  • Management Roles
  • Mailboxes
  • Groups
  • Shared Folders
  • Applications
  • Generic Assets


To publish Management Roles to the IT Shop

  1. In the Navigation Sidebar, expand Identities and click Management Roles.
  2. From the Management Role management page, search for the Management Role you want to publish and click it to display a list of contextual actions that can be executed against it.

    In the following image, the Locations pane has been collapsed to conserve screen real estate.




  3. Click the Edit action link to open the Edit page for the Management Role.



  4. From the Edit page, select the Allow Access Requests checkbox and click Save.



  5. In the Navigation Sidebar, expand IT Shop and click Find Resources.
  6. In the IT Shop, search for the Management Role you just published.

To publish Exchange mailboxes to the IT Shop

  1. Log in to the EmpowerID Web application as an administrator or resource owner for the mailbox you want to publish.
  2. In the Navigation Sidebar, expand Resources and click Mailboxes.
  3. Search for the mailbox you want to publish and click it to display a list of contextual actions that can be executed against it.

    In the following image, the Locations pane has been collapsed to conserve screen real estate.




  4. Click the Edit action link.



    This opens the Edit page (Account Details) for the mailbox. From this page, you can edit the attributes of the mailbox.



  5. Click the Mailbox Settings tab and select the Allow Access Requests checkbox.



  6. Click Save.
  7. After EmpowerID processes the operation, in the Navigation Sidebar, expand IT Shop and click Find Resources.
  8. In the IT Shop, search for the mailbox you just published to see a record for it.

To publish groups to the IT Shop

  1. Log in to the EmpowerID Web application as an administrator or resource owner for the group you want to publish.
  2. From the Navigation Sidebar, expand Identities and click Groups.
  3. From the Group management page, search for the group you want to publish and click it to display a list of contextual actions that can be executed against it.

    In the following image, the Locations pane has been collapsed to conserve screen real estate.



  4. Click the Edit action link.



    This opens the Edit page for the group. From this page, you can edit the attributes of the group.



  5. Select the Allow Join Group Requests checkbox.



  6. Click Save.
  7. After EmpowerID processes the operation, in the Navigation Sidebar, expand IT Shop and click Find Resources.
  8. In the IT Shop, search for the group you just published to see a record for it.

To publish shared folders to the IT Shop

  1. Log in to the EmpowerID Web application as an administrator or resource owner for the shared folder you want to publish.
  2. From the Navigation Sidebar, expand Resources and click Shared Folders.
  3. From the Shared Folder Management page, search for the shared folder you want to publish, click the drop-down arrow beside the record for that folder, and click Edit.



    This opens the Edit page for the shared folder. From this page, you can edit the attributes of the folder.



  4. Select the Allow Access Requests checkbox.



  5. Click Save.
  6. After EmpowerID processes the operation, in the Navigation Sidebar, expand IT Shop and click Find Resources.
  7. In the IT Shop, search for the shared folder you just published to see a record for it.

To publish applications to the IT Shop

  1. Log in to the EmpowerID Web application as an administrator or resource owner for the application you want to publish.
  2. From the Navigation Sidebar, expand Applications and click Manage Applications.
  3. Search for the application you want to publish and click it to display a list of contextual actions that can be executed against it.

    In the following image, the Navigation Sidebar has been collapsed to conserve screen real estate.




  4. Click the Edit action link.



    This opens the Edit page for the application. From this page, you can edit the attributes of the application.

  5. Select the Allow Access Requests checkbox and click Add to Cart.



  6. Click the cart at the top of the page.
  7. In the My Cart dialog that appears, type a reason for the change and click Submit.



  8. After EmpowerID processes the operation, in the Navigation Sidebar, expand Applications and click Request Access.
  9. In the IT Shop, search for the application you just published to see a record for it.

To publish assets to the IT Shop

  1. Log in to the EmpowerID Web application as an administrator or resource owner for the asset you want to publish.
  2. In the Navigation Sidebar, expand Resources and click Assets.
  3. From the All Assets tab, search for the asset you want to publish, click the drop-down arrow beside the record for that asset, and click Edit.

    In the following image, the Navigation Sidebar and the Locations pane have been collapsed to conserve screen real estate.



    This opens the Edit page for the asset. From this page, you can edit the attributes of the asset.



  4. Select the Allow Access Requests checkbox and click Save.



  5. After EmpowerID processes the operation, in the Navigation Sidebar, expand IT Shop and click Find Resources.
  6. In the IT Shop, search for the asset you just published to see a record for it.


   

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