Webex Enterprise

Owned by Kim Landis (Unlicensed)
Last updated: Jul 16, 2018 by Phillip Hanegan

The EmpowerID Webex Enterprise connector allows organizations to manage and synchronize Webex Enterprise user data. Once connected, you can manage this data from EmpowerID in the following ways:

  • Inventory users
  • Provision new users with Provisioning policies or workflows
  • Update users
  • Enable or disable users
  • Unlock users
  • Reset user passwords

EmpowerID provides Provisioning policies (resource entitlements) that allow you to automatically provision Webex Enterprise accounts for any person within your organization based on your policy requirements. For more information, see Provisioning Policies.

Prerequisites

Enable API integration for your Webex Enterprise site. 

Collect the following information from your Webex Enterprise account:

  • Site Name — The bold part of this sample site URL is the site name https://apidemoeu.webex.com
  • Site ID — This is a six- to eight-digit number issued by Webex.
  • Partner ID This is a string issued by Webex, for example, g0webx!
  • Webex ID — This is your Webex site admin's user name.
  • Password — This is your Webex site admin's password.


This topic demonstrates how to connect EmpowerID to Webex Enterprise and is divided into the following activities:

  • Connecting EmpowerID to your Webex Enterprise site
  • Configuring the Webex Account Store


Before connecting EmpowerID to a directory system, you should determine whether you want EmpowerID to provision Person objects from the user accounts it discovers in the account store. If you do, then you should be able to answer the following questions before turning on inventory.

  1. When do you want EmpowerID to provision Person objects for those user accounts? At inventory or at a later point in time using the Account Inbox (recommended)?
  2. If inventory provisioning is desired, in what Business Role and Location should those Person objects be placed?
  3. How many user accounts can one Person have in the account store?
  4. If people can have more than one user account in the account store, do you want EmpowerID to attempt to automatically join any user accounts meeting the conditions of your Join rules to an existing Person during inventory?
  5. Do you want attribute flow to occur between EmpowerID and the account store? If so, what rules do you want to apply?
  6. If you have Resource Entitlement policies in place, do you want EmpowerID to apply them to the account store?


To connect EmpowerID to your Webex Enterprise site

  1. Log in to the EmpowerID Management Console as an administrator.
  2. Click the application icon and select Configuration Manager from the menu.

  3. In Configuration Manager, select the Account Stores node and then click the Add New button above the grid.


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  4. In the Add New Security Boundary window that opens, select WebEx Enterprise from the Security Boundary drop-down and then click OK.




  5. In the General page that appears, enter these settings from your Webex Enterprise account:
    • Site Name — The bold part of this sample site URL is the site name https://apidemoeu.webex.com
    • Site ID — This is a six- to eight-digit number issued by Webex.
    • Partner ID — This is a string issued by Webex, for example, g0webx!
    • Webex ID — This is your Webex site admin's user name.
    • Password — This is your Webex site admin's password.



  6. Click Save.
  7. Back in the Configuration Manager, search for the account store you just created and double-click it (or right-click it and select Edit from the context menu).

    This opens the Account Store Details screen for the Webex Enterprise connector. 

To configure the Webex Enterprise account store

The Account Store Details screen contains two panes, the General pane and the Inventory pane, with settings that allow you to configure the Webex account store you just created. To view reference information about a particular pane, expand the drop-down for that pane.



  1. From the General pane of the Account Store Details screen, optionally click the Edit button to the right of any settings that you want to change. For example, you can change the Account Store and Resource System names to something more user friendly, or select a custom Password Manager Policy that you have created.



  2. In the Inventory pane of the Account Store Details screen for the account store, optionally toggle the icon to the right of the Allow Automatic Person Provision On Inventory setting from a red sphere to a green check box if you want EmpowerID to automatically create a linked EmpowerID Person object for each new, unique Webex user discovered during the inventory process.



    1. Click the Edit button to the right of Business Role for New Inventory Provision and select an appropriate Business Role for each new Person provisioned during inventory.

    2. Click OK to close the Business Role Selector.

    3. Click the Edit button to the right of Location For New Inventory Provision and select an appropriate Location for each Person EmpowerID provisions during inventory.

    4. Click OK to close the Location Selector.

  3. The last step is to enable inventory. To do so, toggle the red sphere to the left of Enable Inventory so that it becomes a green check box.

  4. After several minutes, refresh the account store data by pressing the Refresh Data button located a the top of the Account Store Details screen. You should see that EmpowerID has inventoried the users in your Webex Enterprise site and provisioned the requisite number of EmpowerID Persons for those accounts (if you selected the provisioning options discussed above).


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