Checking Out Credentials and Initiating an RDP Session

Owned by Subhodip Bhattacharya (Unlicensed)
Last updated: Apr 29, 2019 by Patrick Parker


Prerequisites

To check out a credential for a computer without requiring approval, the person must an Access Level granting the Login or "use" operation for the computer. Otherwise, the request will go for approval to any people with the "ApproveUse" operation for the computer. Initiating a PSM session to a computer does not perform an access check based on the credential being used.

To check out credentials using Privileged Session Management

  1. In the navigation sidebar of the EmpowerID Web interface, expand Resources and click Computers.
  2. On the Find Computer page, search for the computer with the credentials you want to check out.
  3. Click the Connect icon to request access to credentials for the computer you want to use.


  4. Click For Myself to check out credentials for your current user or click For Someone Else to check out credentials for another user.
  5. If you have not already supplied your master password during this session, in the dialog that appears, enter your master password and click OK.

  6. Enter the Time Requested (Minutes) and Justification and click OK.


To start an RDP session using Privileged Session Management

Turn off your pop-up blocker in order to enable EmpowerID to pop up a new tab in your browser.

  1. From the Find Computer page, click the Connect icon for the computer you checked out credentials for and, under START A SESSION, click Login As: <the checked-out credentials>.


  2. A new tab opens and navigates to the PSM page.

  3. Enter your Master Password and click SUBMIT.

    Your Remote Desktop opens and the privileged session begins.