Creating Licensed Office 365 Users

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This topic demonstrates how to create licensed Office 365 users in EmpowerID.


You must have a licensed corporate Office 365 account and connect EmpowerID to Office 365.

To create a licensed Office 365 User in EmpowerID

  1. In the Navigation Sidebar of the EmpowerID Web interface, expand Pages and click Office 365 Manager.
  2. On the Office 365 Manager page, click the Mailbox tab and then click the Create Mailbox Page Action Link.
  3. From the General tab of the Create Mailbox form that appears, do the following:
    1. Select User from the Mailbox Type drop-down.
    2. Enter name values for the user in the First Name, Last Name, Display Name and Logon Name fields.
    3. Select Is Office 365 Mailbox to have the form display drop-downs populated with your Office 365 tenant information.
    4. Select your Office 365 Tenant the drop-down.
    5. Select the appropriate Office 365 Subscription.
    6. Type an email alias for the user in the Email Alias field.
    7. Type a password for the user in the Password and Confirm Password fields.

    8. Under Mailbox Features, select the desired features.

  4. Click Save.

To verify the new licensed user in Office 365

  1. From your Web browser log in to your corporate Office 365 account as an administrator.
  2. From the Office 365 admin center, click users and groups and then select Unlicensed users from the Select a view drop-down.
  3. Search for the user you just created in EmpowerID. You should see that user in the view.

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