Deleting Mailboxes

Home / Identity Administration / Exchange Mailboxes / Current: Deleting Mailboxes

This topic demonstrates how to delete an Exchange mailbox in EmpowerID.


EmpowerID must be connected to an Active Directory domain with an Exchange organization that is connected to EmpowerID as a resource system. For more information see Connecting to Active Directory and Adding Exchange.

To delete a mailbox in EmpowerID

  1. In the Navigation Sidebar of the EmpowerID Web interface, expand Resources and click Mailboxes.
  2. Search for the mailbox you want to delete and click the record for that mailbox to display a list of contextual actions that can be executed against it.

  3. Click the Delete Mailbox action link.

  4. Click Yes to confirm you want to delete the mailbox and then click OK to close the Operation Execution Summary.

To verify that the mailbox was deleted in EmpowerID

  1. From the Navigation Sidebar, expand System Logs and click Audit Log.
  2. From the Audit Log tab of Change Manager, search for Delete Mailbox:<The mailbox you deleted>.

    You should see a record for the Delete Mailbox action appear in the grid.

To verify that the mailbox was deleted in Exchange

On a server with the Exchange Management Shell, run the below Powershell cmdlet, substituting the identity with that of the mailbox you just deleted.

Get-Mailbox -Identity

You should see an error message stating that the operation could not be performed because the mailbox does not exist.


On this page